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Working with My Message Templates

The Registrants > My Message Templates page is used by Advanced Users to manage message templates that have been assigned to them by the Registry Managers. Advanced Users can manage these message templates as follows:

ClosedCopy Message Templates

To create a copy of a message templates that was assigned to you by a Registry Manager, perform the following steps:

  1. Click the Registrants tab in the banner at the top of the page.

    The Registrants > Registrant Search page displays.

    Image of Registrant Search page.

  2. Click the My Message Templates link in the menu.

    Image of Registrant Search page showing highlighted My Message Templates link.

    The Registrants > My Message Template page displays.

    Image of Registrant's Admin Tracking page.

  3. Click the Copy link for the appropriate message template In the Available Message Templates section.

    The Copy Message Template page displays.

    Image of the Copy Message Templates page used by Advanced Users to create a copy of a message template from those templates that were assigned to them by Registry Managers.

  4. Update the message template information as follows:

    Message Template Information for Copying Message Templates
    Registrant Information Description
    Status

    Select the Active checkbox to indicate that the message is ready to send to the Registrant.

    Note: -_Only active messages will be displayed on the Send Messages page.
    Title

    Use this field to create a title for the message.

    Note: -_Users can select the appropriate messages to send to Registrants by selecting from the displayed message titles on the Send Messages page.
    Contact Info Use this field to enter relevant contact information that the Registrant might require.
  5. Click Preview to view the message as it would appear to the Registrant.
  6. After verifying that the message content is complete and accurate, click the Back to Edit Template Page button.

  7. Click Save to create the message.;

    The Registrants > My Message Template page displays.

ClosedEdit Message Templates

To edit an existing message template, perform the following steps:

  1. Click the Registrants tab in the banner at the top of the page.

    The Registrants > Registrant Search page displays.

    Image of Registrant Search page.

  2. Click the My Message Templates link in the menu.

    Image of Registrant Search page showing highlighted My Message Templates link.

    The Registrants > My Message Template page displays.

    Image of Registrant's Admin Tracking page.

  3. To edit a message template, click the Edit link for the appropriate message template In the My Message Templates section.

    The Edit Message Template page displays.

    Image of the Edit Message Templates page used by Advanced Users to edit message templates copied from those templates that were assigned to them by Registry Managers.

    Note: -_Advanced Users can only edit the Title and Contact information for these message templates.

  4. Update the message template information as follows:

    Message Template Information for Editing Message Templates
    Registrant Information Description
    Status

    Select the Active checkbox to indicate that the message is ready to send to the Registrant.

    Note: -_Only active messages will be displayed on the Send Messages page.
    Title

    Use this field to create a title for the message.

    Note: -_Users can select the appropriate messages to send to Registrants by selecting from the displayed message titles on the Send Messages page.
    Contact Info Use this field to enter relevant contact information that the Registrant might require.
  5. Click Preview to view the message as it would appear to the Registrant.
  6. After verifying that the message content is complete and accurate, click the Back to Edit Template Page button.

  7. Click Save to create the message.;

    The Registrants > My Message Template page displays.

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